For Veterans | For Supporters | For Partners

PRIVACY POLICY

Pinellas County Veterans Association

Effective Date: March 30, 2026

The Pinellas County Veterans Association (“PCVA,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us through our website.

1. Information We Collect

We may collect personal information when you voluntarily provide it through our website, including:

  • Full name

  • Email address

  • Phone number

  • Organization name

  • Veteran status

  • Services or support requested

  • Additional details submitted through contact forms

We may also collect:

  • Email addresses through newsletter sign-up forms

  • Information related to sponsorship or partnership interest (when applicable)

Additionally, we automatically collect certain technical data, including:

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics tools

2. How Information Is Collected

We collect information through:

  • Website forms (contact, newsletter, future sponsorship inquiries)

  • Voluntary submissions by users

  • Automated technologies such as cookies, tracking pixels, and analytics tools

We use tools including:

  • GoHighLevel (CRM, forms, email, SMS communication)

  • Google Analytics

  • Facebook Pixel

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information

  • Connect veterans and community members with services

  • Send newsletters, updates, and announcements

  • Share event information and fundraising campaigns

  • Communicate via email and SMS (with consent)

  • Improve website functionality and user experience

  • Maintain internal records and reporting

4. Communications & SMS Compliance

By submitting your information through our website forms, you expressly consent to receive communications from PCVA, which may include:

  • Email newsletters and updates

  • Event and program announcements

  • Fundraising communications

  • SMS/text messages (if a phone number is provided)

Message frequency may vary.

You may opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Replying “STOP” to SMS messages

For assistance, reply “HELP” or contact us directly.

Message and data rates may apply.

5. Donations & Payment Processing

PCVA does not directly collect or store payment information for donations.

All donations are processed securely through a third-party platform:

Your payment information is subject to Zeffy’s privacy and security policies.

6. Sharing and Disclosure of Information

PCVA does not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Internal team members (board members, authorized staff, event coordinators)

  • Service providers supporting our operations (CRM, communication tools, analytics platforms)

All parties are expected to maintain confidentiality and security of your information.

This includes SMS opt-in data and consent, which is never shared with third parties for marketing purposes.

7. Donor Privacy Commitment

PCVA respects donor privacy and is committed to protecting donor information.

  • Donor information is used solely for donation processing, acknowledgment, and internal reporting

  • We do not sell or share donor lists with third parties

  • Donors may request to remain anonymous

We are committed to maintaining the privacy and confidentiality of all donor information, including contact details and donation history.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve performance and usability

  • Support marketing and outreach efforts

You may disable cookies through your browser settings.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption

  • Secure third-party payment processing

  • Restricted internal access to sensitive data

However, no method of transmission over the internet is completely secure.

10. Your Rights & Choices

You have the right to:

  • Request access to your personal information

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent from communications

To make a request, contact us at: 📧 [email protected]

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to external websites. PCVA is not responsible for the privacy practices or content of those third-party sites.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Pinellas County Veterans Association
1151 Nebraska Ave
Palm Harbor, Florida 34683
📧 [email protected]
📞 727-408-2138

15. SMS Data Sharing Policy

PCVA does not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

Information may be shared with trusted subcontractors and service providers (such as CRM platforms and communication tools) solely for the purpose of delivering services on behalf of PCVA. These providers are required to maintain the confidentiality and security of your information and are not permitted to use it for their own marketing purposes.

© 2026 - PCVA | All Rights Reserved.

501(c)(3) Nonprofit | FEIN: 33-2093042

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